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IT Manager

Position Title: IT Manager

Supervisor: Director

Department: Information Technology

Grade: 59

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Summary

The IT Manager's role is to ensure the streamlined operation of the IT department in alignment with the mission of Dumbarton Oaks. The IT Manager will plan, design, coordinate, and direct IT related activities of the organization, as well as provide administrative direction and support for daily operational activities of the department. The position will be expected to define and prioritize projects; assign tasks to team members; and work with them to schedule and complete the tasks in a timely manner. The IT Manager will work closely with the supervisors in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. High-priority areas include digital asset management, and support and development of projects in the digital scholarly humanities.

Duties and Responsibilities

  • Lead the IT department's operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources.
  • Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems including servers (Windows and Linux), desktop/laptop (PCs and MACs), as well as software, peripherals, and other hardware.
  • Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Manage financial aspects of the IT department, including purchasing, budgeting, and budget review. Develop projects justifications and cost/benefit analyses for IT spending and initiatives.
  • Oversee the selection and implementation of a Digital Asset Management system.
  • Develop and implement IT policies and procedures, including those for architecture, security, and disaster recovery; standards, purchasing and service provision; digital asset storage and preservation; planning and executing digital humanities projects; and handling institutional social media.
  • Manage and oversee projects and project portfolios under the guidance of the Director and in close collaboration with project leaders in other departments.
  • Schedule regular intake meetings for discussion and support of current and future digital projects. Establish and maintain regular written and in-person communications with the department heads and end-users regarding pertinent IT activities.
  • Establish priorities and implementation timelines for approved projects and work requests.
  • Develop requests for proposals.
  • Negotiate and administer vendor, outsourced, and consultant contracts and service agreements.
  • Keep current with the latest technologies.
  • Manage IT staffing, including recruitment, supervision, training and evaluation.

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      Qualifications

      Required:

      Minimum of a Bachelor's degree required. 6 to 8 years of progressive IT related work experience. Strong technical knowledge of network, Linux, MAC and PC operating systems. Strong technical knowledge of current network hardware, protocols and standards. Must have experience defining projects (both short and long term), prioritizing tasks and operating budgets in an IT structure as well as projecting timelines and meeting deadlines. Understanding of project management principles.

      Preferred Qualifications:

      Bachelor's or Master's in Information Technology or Computer Science or similar field preferred. 5 plus years' experience leading an IT infrastructure team is highly desirable. ITIL preferred. Agile training preferred. Security+ certification preferred. Experience with scholarly humanities projects, and/or experience working in an academic, cultural, or non-profit institution highly desirable.

      To Apply

      The position remains open until filled. Please forward résumé and cover letter detailing relevant qualifications by clicking the link below:

      https://jobs.brassring.com/1033/asp/tg/cim_jobdetail.asp?partnerID=25240&siteID=5341&AReq=28541BR

      Dumbarton Oaks is an Equal Opportunity Employer (EOE).

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